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MEMBERSHIPS POLICY

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Monthly Membership Policy
 

Thank you for becoming a member of our studio! 

 

ALL MONTHLY MEMBERSHIPS (UNLIMITED, 13X A MONTH OR 9X A MONTH):

 

  • REQUIRE A 6 MONTH MINIMUM CONTRACT AND CONTINUE BILLING UNTIL YOU CANCEL

  • Require that you are 18 years or older.

  • Except for couple/family memberships, they cannot be shared.

  • Can be upgraded at anytime

  • Can be downgraded or cancelled only after original 6 months are up.

  • Downgrades can only be done to the published rates

  • Unused classes DO NOT roll over to the next month

  • Any classes over allotted amount must be paid for with the Drop-In rate. 

  • Cannot be supplemented with a class card
     

 

You can read our general Membership FAQs here. Please refer to your contract for precise Terms and Conditions. You can view that when you log into your account.

 

 

Membership Changes
 

Any requests to change your membership must be submitted at least 10 days prior to the next billing cycle.

 

If you have any questions or concerns about your membership please send an email to: memberships@yogasource.com

CLASS PACKAGES POLICY

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10 and 30 Class cards never expire. Because we need to assign an expiration date in our system, you may see one when you log into your account, but you can email us if it is coming near, and we will always extend it for you. 

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Class packages can not be shared. If you would like to purchase a class or package for someone, you can buy them an online gift card or come a little earlier to class to pay for them in person at the front desk.

 

If you are a parent/partner, you can request that we set up your account to pay for purchases made by your dependent /partner. For security purposes, that request must be emailed here.

REFUND & EXCHANGE POLICY

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NO REFUNDS on any Class Payments, Workshops, Privates, Gift Cards, Retreats, or Trainings.
Credit may be available. Please see below.

 

NO REFUNDS ON MERCHANDISE. Merchandise may be exchanged within seven (7) days in its original condition and with original receipt, or returned for a store credit only.
All yoga mat, swimwear, and 'sale' purchases are final.


Cancellation Windows for Credit

 

LATE CANCEL CLASS PAID WITH DROP-IN, 10 and 30 CLASS PACKS, or 9x and 13x MEMBERSHIPS:

Class will be automatically credited back if cancelled with min 6 hour notice.

With any cancellation thereafter, the value of the class is forfeited.
To cancel your registration, please use our app or go here.

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LATE CANCEL CLASS PAID WITH ANY UNLIMITED MEMBERSHIP OR 3 WEEKS SPECIAL:

Any cancellation within 6 hours of the class or no-show is billed the Bummer Fee of $10
To cancel your registration, please use our app or go here.

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LATE CANCEL OR RESCHEDULING OF PRIVATE SESSION:

Credit limited to another private can be issued if cancelled with min 24 hour notice. Request that here.

With any cancellation thereafter, the payment is forfeited.

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LATE CANCEL OF WORKSHOP:

Credit can applied to another workshop if cancelled with min 72 hour notice. Request that here.

With any cancellation thereafter, the payment is forfeited.

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LATE CANCEL OF TRAININGS (UP TO 50 HOURS LONG):

Credit can be applied to any other training if cancelled with min 1 month notice. Request that here.

With any cancellation thereafter, the payment is forfeited.

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LATE CANCEL OF TRAININGS (50 HOURS OR LONGER):

Credit can be applied to same training next year if cancelled with min 1 month notice. Request that here.

With any cancellation thereafter, the value of the payment is forfeited.

RETREAT CANCELLATION POLICY:

We have different terms with different resorts, so please read each individual retreat's policy.

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